Walt Disney World Resort opens dedicated page for Hurricane Irma

Walt Disney World Resort has opened a dedicated page to keep guests up-to-date on important information regarding Hurricane Irma. Guests are recommended to keep an eye on this page as the situation develops.

Walt Disney World Resort has a policy regarding hurricanes:

If a hurricane warning is issued by the National Hurricane Center for the Orlando area—or for your place of residence—within 7 days of your scheduled arrival date, you may call in advance to reschedule or cancel your Walt Disney Travel Company Magic Your Way vacation package and most room only reservations (booked directly with Disney) without any cancellation or change fees imposed by Disney.

If you have products and services provided by third-party suppliers included in your vacation—such as airlines, hotels, car rental agencies or vacation insurance companies—you will continue to be responsible for any non-refundable payments, as well as cancellation or change fees assessed by those suppliers. The policy does not apply to certain special events or dining experiences.

This policy also applies to Disney’s Vero Beach Resort or Disney’s Hilton Head Island Resort in the event a hurricane warning is issued for those destinations.

You can find more information regarding the Hurricane Policy here. For guests who have booked their travels through a Travel Agent, are asked to contact their Travel Agent directly.

Disney Cruise Line

Guests who are sailing with Disney Cruise Line can find up-to-date information on the Disney Cruise Line website. Where possible itineraries have been adjusted or unfortunately have been cancelled. For guests whose booking has been cancelled can book a new cruise with 25% discount. See the Advisory Message for more information on the conditions.

Advisory Message September 6

September 6, 2017 – 9 a.m.
Based on the projected path of Hurricane Irma, including its expected impact on the Caribbean and Bahamas, Disney Cruise Line is making the following adjustments to itineraries:

Disney Fantasy

The September 2 cruise of the Disney Fantasy is currently sailing a modified Western Caribbean itinerary and is expected to return to Port Canaveral two days earlier than planned on Thursday, September 7. Guests on this sailing will be refunded two nights of their voyage fare and provided a 25 percent discount on a future cruise, which may be booked by calling 1-855-347-2784 or 407-566-7054 from September 18, 2017, through October 18, 2017.

The September 9 sailing of the Disney Fantasy is cancelled. Refunds will automatically be processed back to the original form of payment used for the cruise booking. Guests are invited to book a future cruise at a 25 percent discount by calling us at 1-855-347-2784 or 407-566-7054 from September 18, 2017, through October 18, 2017.

While we always strive to deliver magical cruise vacations, nothing is more important to us than providing a safe experience for our guests and crew. We will continue to closely monitor Hurricane Irma and provide updates as necessary.

Disney Dream

The September 4 cruise of the Disney Dream is sailing a modified Bahamian cruise itinerary and will return to Port Canaveral one day earlier than planned on Thursday, September 7. Guests on this sailing will be refunded one night of their voyage fare and provided a 25 percent discount on a future cruise, which may be booked by calling 1-855-347-2784 or 407-566-7054 from September 18, 2017, through October 18, 2017.

The September 8 and September 11 sailings of the Disney Dream are cancelled. Refunds will automatically be processed back to the original form of payment used for the cruise booking. Guests are invited to book a future cruise at a 25 percent discount by calling us at 1-855-347-2784 or 407-566-7054 from September 18, 2017, through October 18, 2017.

While we always strive to deliver magical cruise vacations, nothing is more important to us than providing a safe experience for our guests and crew. We will continue to closely monitor Hurricane Irma and provide updates as necessary.

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