Disneyland Paris releases statement about Corona-Virus

Published: March 10, 2020 / Last Updated: March 11, 2020 / By: Arvid Bux

Disneyland Paris released a statement about the Corona-virus. This in the light of a Maintenance Cast Member who has been tested positive. Along side the actions mentioned in the statement, the following actions have also been taken:

  • Single Rider queues have been closed
  • Billy Bob’s Dance floor has been closed
  • Meet ‘n Greet with Face Characters has been suspended
  • The Princess Pavilion will be closed until further noticed, and a replacement cavalcade will be running along the parade route
  • Several other experiences have been altered.

The full statement as it was released:


A Message about Coronavirus/COVID-19 from Dr. Cyril Warmberg and Dr. Nicolas Duport, Medical Doctors for Disneyland Paris

As you may know from the news, COVID-19, commonly known as novel coronavirus 2019, has become a more widespread concern. Our thoughts are with those affected and we want to share more information with you about our efforts to help keep our guests, cast members, and communities safe and healthy.

We are carefully monitoring this evolving situation and continue to be in regular contact with local health authorities about the matter and implement preventive measures in line with their recommendations. For example, we have increased the frequency of cleaning and disinfection in high guest contact areas and added hand sanitizer in our parks, hotels, back of house locations, and offices.

Disneyland Paris has high standards of cleanliness and health and safety protocols in place, such as:

  • Training for cast members, with ongoing reinforcement on a regular basis
  • Defined cycles for frequent cleaning and disinfection of targeted areas
  • Easy access to handwashing facilities and hand sanitizers
  • Quick response to spills, trash and other situations
  • End of day sanitation procedures for restroom, kitchen, and other facilities
  • Frequent cleaning and “wash down” of outdoor locations, including walkways and queues

Additionally, our onsite health teams and leaders are communicating with our cast members about illness prevention, including health authorities’ recommendations of everyday preventive actions to help prevent the spread of respiratory illnesses like coronavirus/COVID-19, such as:

  • Staying home and wearing a mask when sick (upon medical prescription)
  • Washing hands often with soap and water for at least 20 seconds (or use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available)
  • Following proper respiratory cough etiquette (i.e. cough or sneeze into your upper sleeve or tissue, not your hands)
  • Avoiding close contact with people who are sick
  • Avoiding touching your eyes, nose, and mouth with unwashed hands
  • Refraining from shaking hands and hugging or kissing when meeting someone

There is more detailed information about illness prevention on these health authority websites that we encourage our guests and cast members to follow:
French Ministry of Health: https://www.gouvernement.fr/info-coronavirus
World Health Organization: https://www.who.int/
European Centre for Disease Control: https://www.ecdc.europa.eu/en

As always, our focus is on the health and well-being of our cast members, guests and the larger community, and we will continue to share updates to keep you informed of our efforts. Thank you,

Dr. Cyril Warmberg
Medical Doctor
Disneyland Paris

Dr Nicolas Duport
Medical Doctor
Disneyland Paris



Related Pages

Related Resort(s): Disneyland Paris
Related Park(s): Walt Disney Studios Park, Disneyland Park

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